FAQ

Welcome! Please enjoy shopping our eclectic collection of fine jewelry and gifts. Mrs. Jones & Co. has a love for all things beautiful. We are constantly searching for unique pieces. Please know that each piece has been carefully selected. Please direct any questions about ordering or your existing order to info@mrsjonesandco.com or call us at 703-585-4663. We want you to love your special item!

Mission Statement
Mrs. Jones & Co. loves jewelry and is dedicated to meeting the needs of today’s customer. We are devoted to making you happy. We aim for your complete satisfaction. We are passionate about serving you and surpassing your expectations. We stand behind what we sell.

Disclosures on Gemstones
Gemstones are routinely enhanced to improve their appearance by different methods. These enhancements are common and accepted by the trade.  All gemstones are assumed to be enhanced unless noted in the description. Since enhancement techniques are constantly developed and updated, various Gem Laboratories differ in their assessment and definition of these enhancements.

Pricing
Prices on the website are subject to change without notice.  Gold and precious stones are commodities, with market fluctuations beyond our control.  If you have any questions, please feel free to contact us either by telephone or email.

Sales Tax
Sales tax in Virginia is 6% and will be applied to all orders shipped within the state of Virginia. There is no sales tax charged to orders shipped out of state.

Measurements and Sizing
The sizing of rings can be a tricky process indeed. Many factors including air travel, spicy foods, alcohol and hot or cold weather can dramatically influence finger size. Mrs. Jones & Co.guarantees that rings will be the size ordered; however, we cannot guarantee the size of your finger. We are glad to provide guidance if need be.

Giftwrap
At Mrs. Jones & Co. we offer beautiful gift packaging as part of your purchase. We are happy to include a gift card.